Uniform Ordering Info

HOW TO ORDER
Please email us for a copy of our uniforms ordering spreadsheet, which you can take to the club to get all orders from members. We recommend you take deposits or full payments off the purchaser at the time they place the order. The completed form must be then emailed to us.

The Swimwear From Oz order form MUST be used when placing your order and all contact and club details must also be given at the time of ordering.

ORDER MINIMUMS
Orders of 25-50 units
Up to 2 styles are permitted for orders of 25-50 units (eg 1 male style + 1 female style OR 2 female styles OR 2 male styles)
A minimum of 10 units per style ordered (eg 10x1 male style + 15x1 female style OR 15x1 male style)
Orders of 51-100 units
Up to 4 styles are permitted for orders of 51-100 units (eg 2 male styles + 2 female styles OR 4 male styles OR 4 female styles)
A minimum of 15 units per style ordered (eg 15x2 male styles + 15x2 female styles OR 15x4 female styles OR 15x4 Male styles)
Orders 100+ units
Up to 6 styles are permitted for order of 100+ units (eg 3 male styles + 3 female styles OR 6 female styles OR 6 male styles)
A minimum of 20 units per style ordered (eg 25x 3 male styles + 20x3 female style OR 20x6 female styles OR 20x6 male styles)

PLEASE NOTE: a separate 20 garment minimum applies to bikinis, singlets and sunshirts per style per order. The Togz Australia logo appears on all custom prints.
                           We do not produce orders less than 25 units unless specially approved

CLUB LOGOS
Logo's MUST be supplied in as a vector graphic, or there will be a graphic charge for logo re draw fee. The charge works on a hourly rate of $95.00per hour, first hour is non-negotiable. Please send through the clubs logo as a vector graphic saved as an EPS or PDF file. Jpg images saved as a PDF or EPS file are not able to be used. You may need to consult you logo designer.

PRODUCTION TIME
We always strive to complete orders within 4-6 weeks. Please allow for delivery time. Give yourselves plenty of time to distribute goods before carnivals/galas etc. During the peak of the season we may need extra production time so please ensure you don't leave ordering till the last minute. We break for Christmas for 3 weeks staring at the end of the third week of December. During this time there will be no uniform deliveries.

SIZE KITS
We have size kits here that we can send out to our clubs. These come in all sizes, Girls 8 - Ladies 14, Boys 8 - Mens XL. If you would like a full size kit like this please let us know so that we can send you one. One condition with our size kits is that we require security, this being a credit card number. Please note that we do not use this credit card number in any way and once the size kit is returned the number is destroyed. We have only a few kits for hire for males and females that come in a variety of styles. Swimwear From Oz can not always guarantee that the size kit sent contains the same styles as what the club will be ordering. All garments are based of the same measurements and therefore any style can be used as a size guide. If we have an available size kit for your club and you choose not to accept it due to the styles contained, you may forfeit your custom design deposit if you choose to wait for your ideal size kit.

DELIVERY
It gets crazy here in the later months of the year our staff are run off their feet. If you place your orders before the end of August you can expect about 4 weeks for order completion. After that you may have to wait up to 6 weeks. You also need to allow for transport time so if there are any carnivals/galas you need uniforms for we advise you get everyone moving as quickly as possible. For pre Christmas delivery, we need your order by mid October.

PAYMENT DETAILS
When we receive your order, you will be sent an invoice which gives you the opportunity to check the numbers. As soon as the funds are cleared, our dispatch department is notified and your garments can leave the factory.

We cannot let goods leave the Factory without all payments being settled first. We accept direct debit and cheques and also offer credit card facilities. Pay Pal offers you another flexible payment system. Sometimes a deposit is required prior to commencement of the production of selected orders of uniforms.

For INTERNET BANKING or DIRECT DEPOSITS, our Bank Account details are clearly printed on your invoices. Please use your club as the reference when completing a payment by direct deposit. Please note that it can take up to 5 working days for a DIRECT DEPOSIT to appear in our account.

INTERNATIONAL ORDERS
We are delighted to supply international buyers with our fabulous Aussie products. International Shipping - Please note that we can not be responsible for any import fees, duties or taxes.

REPAIR/REPLACEMENTS
All of our products have a 100% quality guarantee and will be replaced or repaired if faulty. Though we use the best quality fabrics available, we do advise that abrasion on rough surfaces will damage your garments. Should you have any problems, contact us and we will be happy to arrange a solution.

There will be no replacements where 'consumer abuse' has occurred.

PRIVACY POLICY
We will not share any of your information you provide us with any other company. Our database is precious so your safety is our concern.